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  • Which shipping options are available and what are the costs?
    We offer free shipping on all orders with an order value greater than €100. On all orders with an order value lower than €100, we charge a shipping fee of €6,95.
  • Do you offer worldwide shipping?
    Yes, we do. You can order Autrement Clothing products all over the world and have it deliverd to your front door.
  • When can I expect my order?
    That depends where you live. - For all orders in The Netherlands, you should have your products delivered within 1-3 business days. - For European customers, you should usually have your order delivered within 7 business days. - For International (non EU) customers, you should usually have your order delivered within 14 business days.
  • What is your return policy?
    For online purchases, Autrement Clothing will refund the purchase price of merchandise that is returned in its original condition. The products should be returned within 14 business days of the date of delivery. Our return address is: Struikheide 64 3069LJ Rotterdam The Netherlands
  • How long does it take for a refund to be issued?
    Every effort will be made to ensure a prompt refund. Returns to Autrement Clothing are usually processed within 14 days of receipt of the returned merchandise. Refunds may only be issued in the same form as was utilized for payment.
  • Which payments methods do you accept?
    Autrement Clothing accepts the following forms of payment for online purchases: - Visa - Mastercard - American Express - Ideal - PayPal - Klarna Please note that your billing address must match the address on your credit card statement. At this time we do not accept gift cards.
  • Is VAT included in the final price?
    All of our prices include VAT.

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